WhatsApp customer support solutions
One platform, built around WhatsApp and extended to email, Instagram, Facebook and web chat. Pick the part of support you want to fix first.
Run WhatsApp support as a team
Give more than one person access to one WhatsApp number, with the structure to keep replies fast and nothing lost.
WhatsApp shared inbox
Let your whole team reply from one number with assignment and routing.
WhatsApp Business with multiple users
Real, simultaneous access to one WhatsApp Business number.
Automate and add AI
Handle routine questions automatically, keep humans for the conversations that need them.
WhatsApp automation
No-code auto-assign, auto-tag, SLA escalation and scheduled campaigns.
WhatsApp AI agent
Build an agent on Claude, GPT-4o or Gemini with your own knowledge base.
AI WhatsApp chatbot explained
How an AI WhatsApp chatbot answers, and when it hands over to a human.
AI customer service agent
Agents with a knowledge base, escalation rules and full control.
Channels, API and campaigns
Bring every channel into one place, and reach customers proactively with approved templates.
Omnichannel customer support
WhatsApp, email, Instagram, Facebook and web chat in one inbox.
WhatsApp broadcast software
Send approved template campaigns to segmented, opted-in audiences.
Instagram & Facebook shared inbox
Handle Instagram and Facebook DMs alongside WhatsApp and email.
Frequently asked questions
What is WhatsApp customer support software?
Software that connects the official WhatsApp Business API to a team workspace, so several agents can answer customers from one number with assignment, tickets, automation and reporting.
Where should a small team start?
Most teams start with a shared inbox on the WhatsApp Business API, then add tickets, quick replies and AI once the basics are running. See how to set up WhatsApp customer support.
Is there a free trial?
Yes. Every Resolvenyx plan starts with a 7-day free trial and no credit card.
Try Resolvenyx free for 7 days
No credit card required. Connect WhatsApp and have your team replying within a day.