Built by people who lived the problem
Resolvenyx started when our founders were running a fast-growing e-commerce business. Customers were messaging them on WhatsApp around the clock — and their team had no system to manage it.
WhatsApp is the world's most-used messaging app. For many businesses — especially in the UK, Europe, Middle East, and Latin America — it's where customers naturally reach out. But the tools to manage those conversations at scale simply didn't exist.
Shared WhatsApp numbers meant chaos. Messages got missed. No one knew who was handling what. Follow-ups fell through the cracks. Customers got frustrated. Agents burned out.
We built Resolvenyx to solve that problem cleanly: a professional, team-grade inbox built specifically for WhatsApp — with all the structure of a help desk, and none of the clunkiness.
Today, Resolvenyx is used by 500+ support teams across retail, fintech, healthcare, and logistics.
Our values
Speed matters
Customers expect instant responses. We build tools that help your team reply faster without sacrificing quality.
Human-first
Great support is human. Our platform enhances your team's abilities — it doesn't replace them with bots.
Trust by default
We treat your customer data with the same care you do. GDPR, encryption, and SOC 2 compliance come standard.
Designed for clarity
Support work is stressful enough. Resolvenyx is designed to reduce cognitive load, not add to it.
The team
A small, focused team building the best customer support inbox in the world.
Want to join us?
We're always looking for people who care deeply about product and customers.