Guides & insights from the team
Practical guides on WhatsApp Business API, shared inboxes, GDPR compliance, customer support best practices, and getting the most out of Resolvenyx.
How to Set Up a WhatsApp Shared Inbox for Your Support Team
WhatsApp is where your customers want to talk — but the Business app only lets one person use it at a time. Learn how a shared inbox solves this, step by step.
WhatsApp Business API vs WhatsApp Business App: Key Differences
The app works for one person. The API works for teams. We compare both on team access, automation, compliance, campaigns, and cost.
GDPR and WhatsApp Business: A Practical Compliance Guide
Using WhatsApp for EU/UK customer support? This guide covers lawful basis, consent, data subject requests, retention schedules, and the compliance checklist your legal team wants.
How to Send WhatsApp Broadcast Messages: The Complete Guide
WhatsApp broadcast messages have 85%+ open rates. Learn how to use approved templates, segment contacts, schedule campaigns, track delivery, and handle opt-outs correctly.