One inbox.
Every conversation.
Resolvenyx centralizes your WhatsApp customer messages into a shared team inbox, so you can assign, resolve, and collaborate at speed.
Hi, my order hasn't arrived yet. It's been 5 days.
10:42 AMHi Maria! Let me check right away. Can you share your order number?
10:43 AM ✓✓Order #NYX-2847
10:44 AMEverything your team needs to resolve faster
From first message to resolution, Resolvenyx gives your team the tools to deliver exceptional support — without the chaos.
Centralized WhatsApp Inbox
All incoming messages in one shared team view. No more juggling phones — every conversation is visible and actionable.
- Shared team view
- Real-time updates
- WhatsApp Business API
Agent Assignment
Route conversations to the right agent automatically or manually. Balance workloads and track ownership.
- Auto-routing rules
- Workload balancing
- Ownership tracking
Ticket Management
Convert any conversation into a support ticket. Prioritize, escalate, and resolve with a full audit trail.
- One-click creation
- Priority levels
- Full audit trail
Internal Reminders
Set reminders on any conversation so nothing slips. Schedule follow-ups and stay on top of pending actions.
- Scheduled follow-ups
- Snooze & resurface
- Team notifications
Email Integration
Connect your support email to the same inbox. Manage WhatsApp and email side by side in one place.
- Gmail & Outlook sync
- Unified thread view
- Smart deduplication
Analytics & Reports
Real-time dashboards for response times, resolution rates, agent performance, and CSAT trends.
- Real-time dashboard
- Agent performance
- CSAT tracking
Your whole team, one conversation
Assign conversations, create tickets, set follow-up reminders — all without leaving the inbox.
Plans that grow with your team
14-day free trial on all plans. No credit card required.
Starter
For small teams getting started with WhatsApp support.
- 3 agents
- Shared WhatsApp inbox
- Basic ticket management
- Email integration
- 1,000 conversations/mo
- Community support
Growth
For growing teams who need collaboration and automation.
- 10 agents
- Everything in Starter
- Internal reminders
- Auto-assignment rules
- 10,000 conversations/mo
- Priority support
- Analytics dashboard
Scale
For high-volume teams who need enterprise-grade reliability.
- Unlimited agents
- Everything in Growth
- Custom workflows & SLAs
- API access & webhooks
- Unlimited conversations
- Dedicated account manager
Ready to resolve faster?
Join 500+ support teams using Resolvenyx. 14-day free trial, no credit card needed.
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