One inbox.
Every conversation.
Resolvenyx is your all-in-one customer support platform: WhatsApp, email, Instagram, Facebook, and live chat in one shared inbox — with AI Studio, campaigns, workflows, GDPR compliance, and billing built right in.
Hi, my order hasn't arrived yet. It's been 5 days.
10:42 AMHi Maria! Let me check right away. Can you share your order number?
10:43 AM ✓✓Order #NYX-2847
10:44 AMEverything your team needs to resolve faster
From first message to resolution — across WhatsApp, Email, Instagram, Facebook, and your website — Resolvenyx gives your team one place to deliver exceptional support.
Centralized Multi-Channel Inbox
WhatsApp, Instagram, Facebook, Email, and Website Chat — all conversations in one shared team view. No more juggling apps.
- WhatsApp Business API
- Gmail & Outlook sync
- Instagram & Facebook DMs
- Live website chat widget
Email — Gmail, Outlook & SMTP
Connect any email account and send or receive messages right inside Resolvenyx. Rich-text composer, reply threading, and per-account signatures included.
- Gmail App Password support
- Custom SMTP / IMAP
- Auto-sync every 5 minutes
- Email signatures
Calendar Sync
Sync Google Calendar or Outlook Calendar via iCal. External events appear alongside your reminders and tickets, colour-coded by calendar.
- Google Calendar sync
- Outlook / Microsoft 365
- 30-minute auto-sync
- Per-user calendars
Ticket Management
Convert any conversation into a support ticket. Prioritize, escalate, and resolve with a full audit trail and SLA tracking.
- One-click creation
- Priority levels
- Full audit trail
- Due-date calendar view
AI Studio
Build AI agents powered by Claude, ChatGPT, or Gemini. Attach a knowledge base, set escalation triggers, configure working hours, and go live.
- Claude, GPT-4o & Gemini
- Knowledge base articles
- Escalation & handoff
- Working hours control
Billing & Plan Management
Upgrade or downgrade your plan instantly. Add multiple billing email addresses, pay invoices via Stripe, and track usage — all from the Settings panel.
- Instant plan changes
- Multiple billing emails
- Stripe-powered invoices
- Usage & quota tracking
Web Chat Widget
Embed a live chat on any website with one line of code. Visitor messages land in the same inbox as your WhatsApp, email, and social conversations.
- One-line embed
- Unified inbox
- Working hours & fallback
- Custom branding
Agent Assignment & Routing
Route conversations to the right agent automatically or manually. Balance workloads and track ownership across every channel.
- Auto-routing rules
- Workload balancing
- Ownership notifications
- Team inbox views
Reminders & Calendar
Set follow-up reminders on any conversation, view everything in a monthly calendar, and sync your Google or Outlook calendar for a complete picture.
- Scheduled follow-ups
- Monthly calendar view
- External calendar sync
- Team notifications
WhatsApp Campaigns
Send broadcast messages to any segment of your contacts using approved WhatsApp templates. Schedule ahead, track delivery, and monitor opt-outs automatically.
- Approved template sending
- Contact list segmentation
- Scheduled delivery
- Opt-out (stop list) management
Automations & Workflows
Build no-code automation rules that trigger on new tickets, incoming messages, or status changes. Auto-assign, tag, notify, or close without lifting a finger.
- No-code trigger builder
- Auto-assign & tag
- Status change rules
- Multi-step action chains
GDPR & Privacy Compliance
Built-in consent capture, data subject request (DSR) tracking, one-click data export and erasure, and configurable retention policies — all out of the box.
- Consent capture on widget
- DSR tracking & audit trail
- One-click data export/erasure
- Auto retention & purge
Internal Team Chat
A dedicated chat space for your team — separate from customer conversations. Share updates, coordinate handoffs, and stay in sync without leaving the platform.
- Team-only chat rooms
- @mention teammates
- File & image sharing
- Separate from customer inbox
Multilingual Support
Auto-detect the language of every incoming message and respond in the customer's own language — with AI that translates in real time and routes to the right agent.
- Auto language detection
- AI response in customer language
- Language-based routing
- Multilingual quick replies
Booking Agent
An AI agent that handles appointment scheduling end-to-end over WhatsApp. Customers book, reschedule, or cancel in a natural conversation — no form, no friction.
- Real-time availability check
- Book, reschedule & cancel
- Automatic confirmations
- Pre-appointment reminders
Your whole team, one conversation
Assign conversations, create tickets, set follow-up reminders — all without leaving the inbox.
Plans that grow with your team
7-day free trial on all plans. No credit card required.
Standard
For small teams getting started with multi-channel support.
- Up to 10 agents
- All channels (WhatsApp, Email, Instagram, Facebook, Web)
- Ticket management
- Internal reminders & calendar
- 5,000 AI messages / month
- 5 GB storage
- Community support
Professional
For growing teams who need AI automation and deeper collaboration.
- Up to 50 agents
- Everything in Standard
- AI Studio (Claude, GPT-4o, Gemini)
- Calendar sync (Google & Outlook)
- Email signatures & reply threading
- 200,000 AI messages / month
- 20 GB storage
- Priority support
Enterprise
For high-volume teams who need unlimited scale and enterprise reliability.
- Unlimited agents
- Everything in Professional
- Custom workflows & SLAs
- API access & webhooks
- SSO & SAML
- 1,000,000 AI messages / month
- 100 GB storage
- Dedicated account manager
Ready to resolve faster?
Bring WhatsApp, email, and every channel into one inbox. 7-day free trial, no credit card needed.
No setup fees · Cancel any time · GDPR compliant · SOC 2 Type II