Built for teams who care about customers
Every feature is designed to help your team respond faster, collaborate better, and resolve more — without the chaos.
Start free trialOne inbox. Every WhatsApp conversation.
Forget juggling multiple phones. Resolvenyx connects directly to the WhatsApp Business API to give your entire team a single, real-time inbox.
Every incoming message is visible to your whole team simultaneously — no delays, no duplicates.
See who is currently viewing or typing in a conversation to prevent double-replies.
Filter by status, assignee, tag, or channel in seconds.
Create approved WhatsApp message templates for fast, consistent responses.
Send and receive images, documents, voice notes, and location pins.
Enterprise-grade connection via the official Meta WhatsApp Business API.
Right conversation, right agent, right now.
Stop conversations from falling through the cracks. Resolvenyx gives you powerful tools to route, assign, and balance support work across your team.
Assign any conversation to a specific agent with one click from the inbox.
Set rules to automatically route messages based on keywords, tags, or time of day.
See each agent's active conversation count and distribute new work evenly.
Create team-level inboxes (Sales, Support, Billing) for organized routing.
Agents get notified instantly when a conversation is assigned to them.
A dedicated view of all unassigned conversations so nothing gets missed.
Turn every issue into a trackable ticket.
Convert WhatsApp conversations into structured support tickets. Set priorities, add internal notes, track SLAs, and close issues with confidence.
Create a ticket from any conversation without leaving the inbox.
Mark tickets as Low, Normal, High, or Urgent to focus on what matters most.
Leave private notes on tickets visible only to your team.
Set response and resolution SLAs by priority and get alerted before breaches.
Organize tickets with custom tags and categories for easy filtering.
Every action — assignment, note, status change — is logged with timestamp.
Never forget a follow-up again.
Set reminders directly on conversations so your team stays on top of pending actions, scheduled follow-ups, and time-sensitive cases.
Set a reminder on any conversation to resurface it at exactly the right time.
Snooze conversations until tomorrow, next week, or a custom date and time.
Create reminders visible to the whole team — ideal for handovers and coverage.
Get notified via the app or email when a reminder is past due.
A dedicated view showing all active, upcoming, and overdue reminders.
Sync reminders with Google Calendar or Outlook.
WhatsApp and email, side by side.
Connect your support email addresses to Resolvenyx and manage WhatsApp and email conversations in the same unified inbox.
Connect any Gmail or Outlook inbox with OAuth in under 60 seconds.
Use any email provider via standard IMAP/SMTP.
See a customer's WhatsApp and email history side by side.
Respond to email threads directly from the Resolvenyx inbox.
If the same customer contacts you via both channels, threads are merged.
Every inbound email automatically creates a ticket.
Live chat on your website — in the same inbox.
Embed a live chat widget on any website with a single line of code. Visitor messages arrive right alongside your WhatsApp and email conversations so your team never has to switch tools.
Paste a single script tag into your site and the widget goes live instantly — no developer required beyond that.
Website chats, WhatsApp messages, and emails all land in the same Resolvenyx inbox. One view, every channel.
Typing indicators and read receipts keep conversations feeling live and responsive for your visitors.
Automatically identify logged-in users, or capture a visitor's name and email before the chat begins.
Set your brand colors, logo, avatar, and welcome message to make the widget feel native to your site.
When no agents are online, visitors can leave a message that lands in your inbox as a ticket — no lead lost.
Hey! How can we help? 👋
I have a pricing question
<!-- Paste before </body> on any page -->
<script
src="https://cdn.resolvenyx.com/widget.js"
data-workspace-id="YOUR_WORKSPACE_ID"
></script>
See it all in one platform
Start your 14-day free trial and explore every feature with your team.
Get started free