AI customer support, built in, not bolted on
Resolvenyx isn’t just a shared inbox with a chatbot on top. AI Studio agents, AI Copilot, multilingual replies, and an AI booking agent all ship as part of the platform, working across WhatsApp, email, Instagram, Facebook, and web chat.
What “AI customer support” actually means
A lot of platforms bolt a single chatbot widget onto an inbox and call it AI. Resolvenyx takes a different approach: AI is woven through four distinct capabilities, each solving a specific problem, from answering FAQs automatically to helping a human agent reply faster to booking appointments without a form.
You choose the model (Claude, GPT-4o, or Gemini), define what each agent knows and when it escalates, and attach it to any inbox. The result is AI that fits how your team already works, not a generic bot bolted onto the side.
Four AI capabilities, one platform
Each one solves a different problem. Explore the one that matters most to your team.
AI Studio
Build agents that handle full conversations end to end: knowledge base, escalation rules, working hours, and a test chat before anything goes live.
WhatsApp AI agent →AI Copilot
Draft-reply suggestions for human agents, generated live from the conversation. Agents pick one, edit it, or send as-is.
AI Copilot →Multilingual support
Automatic language detection and AI replies in the customer’s own language, with live translation for human agents too.
Multilingual support →AI Booking Agent
A dedicated agent that checks calendar availability and books, reschedules, or cancels appointments inside a chat conversation.
AI appointment booking →Frequently asked
What AI capabilities does Resolvenyx include?
Four, built into the platform: AI Studio (custom agents that handle full conversations), AI Copilot (draft-reply suggestions for human agents), automatic multilingual detection and translation, and a dedicated AI Booking Agent for appointments.
Which AI models power Resolvenyx?
You choose per agent: Anthropic Claude, OpenAI GPT-4o, or Google Gemini. Bring your own API key to remove monthly token limits entirely.
Can the AI hand off to a human agent?
Yes. Define escalation keywords or conditions and the AI hands off instantly with a configurable message, and full conversation context follows to the human agent.
Does the AI work across every channel, or only WhatsApp?
AI Studio and AI Copilot work across WhatsApp, email, Instagram, Facebook, and website chat, since they attach to any inbox on the platform.
How much does AI cost with Resolvenyx?
AI is included in every plan’s monthly token allowance (1,000 on Starter up to 100,000 on Enterprise), with no per-resolution or per-conversation AI surcharge. Bring your own API key for unlimited usage.