Simple pricing, no surprises
Pick a plan, then add extra users, inboxes, or contacts anytime.
Starter
For small teams getting started with multi-channel customer support.
- 5 users, 3 inboxes, 1,000 contacts
- All channels (WhatsApp, Email, Instagram, Facebook, Web)
- Ticket management
- Internal reminders & calendar
- 1,000 AI tokens / month
- 5 GB storage
- Community support
Growth
For growing teams who need AI automation, email sync, and calendar integration.
- 10 users, 6 inboxes, 3,000 contacts
- Everything in Starter
- AI Studio
- Google & Outlook Calendar sync
- SLA policies
- 5,000 AI tokens / month
- 20 GB storage
- Priority support
Business
For established teams who need automation, ERP sync, and API access.
- 20 users, 10 inboxes, 10,000 contacts
- Everything in Growth
- ERP integration
- API access & webhooks
- Custom workflows
- 20,000 AI tokens / month
- 50 GB storage
- Priority support
Enterprise
For high-volume teams who need the largest quotas and every feature enabled.
- 50 users, 30 inboxes, 30,000 contacts
- Everything in Business
- Voice booking & Chrome extension
- 100,000 AI tokens / month
- 200 GB storage
- Dedicated account manager
Add-Ons
Outgrowing your plan’s quota? Scale up with extra users, inboxes, or contacts — billed monthly alongside your subscription, added or removed anytime.
Extra Users
Then just £7 — £7/mo once you add more than 10.
Extra Inboxes
Then just £8 — £8/mo beyond 10 extra.
Extra Contacts
Then just £4 — £4/mo beyond 10 extra blocks.
Compare all features
Frequently asked
Can I upgrade or downgrade anytime?
Yes. Upgrades take effect immediately and new quotas (users, inboxes, contacts, storage, AI tokens) apply right away. Downgrades take effect at the end of your billing cycle.
What if I need more users, inboxes, or contacts than my plan includes?
Buy extra capacity as add-ons at any time from Settings → Billing: £8/mo per extra user (£7/mo once you add more than 10 extra), £10/mo per extra inbox (£8/mo beyond 10 extra), and £5/mo per extra 1,000 contacts (£4/mo beyond 10 extra blocks).
Do I need a WhatsApp Business API account?
Yes, and this is usually the part other inbox tools gloss over. You'll need a verified Meta Business Manager (verification can take anywhere from same-day to a couple of weeks) and a phone number dedicated to the API. That's either a brand-new number, or an existing WhatsApp number migrated over. Once migrated, it can no longer be used in the regular WhatsApp consumer or Business app. Resolvenyx connects your number using Meta's embedded signup flow directly from onboarding, and message templates (required for any message you send outside the 24-hour customer reply window) are created, submitted, and tracked from inside Resolvenyx, with Meta's review typically landing within a few hours (occasionally longer, or rejected and needing a resubmit).
How does Gmail and Outlook email sync work?
Connect your Gmail or Outlook account using an App Password (required when 2-Factor Authentication is on). Emails sync automatically every 5 minutes and replies are sent via SMTP, all without leaving Resolvenyx.
How does Calendar sync work?
Paste the secret iCal URL from Google Calendar (or the ICS publish link from Outlook) into Settings → Connected Calendars. Resolvenyx fetches your events and shows them in the Calendar view alongside reminders and tickets. Sync runs automatically every 30 minutes.
What AI models are available in AI Studio?
AI Studio supports Anthropic Claude, OpenAI GPT-4o, and Google Gemini. You can bring your own API key to remove monthly quota limits.
Is my data stored securely?
All data is encrypted in transit and at rest, with GDPR tooling built in: consent capture, data subject request tracking, and one-click export and erasure. Each workspace runs in an isolated database, never mixed with another organisation.
What happens after the free trial?
At the end of your 7-day trial you'll be asked to choose a plan. Your data is preserved. If you don't continue, data is deleted within 30 days.